Privacy Policy — bat jali

bat jali collects personal data in several ways: directly from you when you register an account or use our services, automatically when you interact with our platform, and from trusted third parties such as payment processors and identity verification services. Below is a full breakdown of the categories of data we collect.

1.1Registration Data. When you create a bat jali account, we collect your full legal name, date of birth, residential address (including district and division), mobile phone number, and email address. This data is required to create and manage your account, verify your identity, and comply with our Know Your Customer (KYC) obligations.

1.2Identity Verification Documents. To comply with our age verification and KYC requirements, we may request copies of government-issued identity documents. Accepted documents include your Bangladesh National Identity Card (NID), Bangladesh passport, or birth certificate. We may also request proof of address (such as a utility bill or bank statement) and proof of payment method ownership (such as a bKash or Nagad wallet screenshot).

1.3Financial Data. We collect transaction data associated with your bat jali account, including deposit amounts, withdrawal amounts, transaction dates, and the payment methods used (e.g., bKash, Nagad, Rocket, Upay, Visa, Mastercard, or bank transfer). We do not store full payment card numbers or mobile banking PINs on our servers. Payment processing is handled by our certified payment partners, who operate under their own privacy and security obligations.

1.4Gaming Activity Data. We record all gaming activity on your bat jali account, including games played, bets placed, wager amounts, game outcomes, bonus usage, and session durations. This data is used to operate the platform, prevent fraud, monitor for responsible gaming concerns, and settle any disputes.

1.5Technical & Device Data. When you access bat jali, we automatically collect certain technical data, including your IP address, device type, operating system, browser type and version, screen resolution, time zone setting, and referring URL. This data is collected through server logs and analytics tools to ensure platform security, prevent multi-account abuse, and improve performance.

1.6Communications Data. If you contact bat jali's support team by email or through the on-site chat interface, we retain a record of those communications, including the content of your messages and the date and time they were sent. This is used to resolve your queries, train our support team, and maintain a record of commitments made to players.

1.7Marketing Preferences. If you opt in to receive promotional communications from bat jali (such as bonus offers, tournament announcements, or seasonal promotions tied to events like Eid or BPL season), we record your marketing consent and preferences so that we can send you relevant communications and respect any opt-out requests you make.

bat jali uses the personal data we collect for specific, clearly defined purposes. We do not use your data for any purpose incompatible with those stated below. The primary purposes for which we process personal data are:

Purpose	Data Categories Used
Creating and managing your player account	Registration data, identity verification documents
Processing deposits and withdrawals	Financial data, identity verification documents
Verifying your age and identity (KYC)	Identity verification documents, registration data
Operating and delivering gaming services	Gaming activity data, technical & device data
Detecting and preventing fraud and multi-accounting	Technical & device data, financial data, gaming activity data
Responsible gaming monitoring and intervention	Gaming activity data, communications data
Sending promotional communications (with consent)	Registration data, marketing preferences
Resolving player disputes and support queries	Communications data, gaming activity data
Improving platform performance and user experience	Technical & device data, gaming activity data (aggregated)
Complying with anti-money laundering (AML) obligations	Financial data, identity verification documents

2.1Marketing Communications. bat jali will only send you promotional emails, SMS notifications, or in-platform messages if you have explicitly opted in to receive them during registration or in your account settings. Each marketing communication includes a clear unsubscribe link or opt-out instruction. You may also withdraw your marketing consent at any time by contacting [email protected]. Withdrawal of marketing consent does not affect the lawfulness of processing carried out before the withdrawal.

2.2Profiling and Automated Decision-Making. bat jali uses automated systems to detect unusual account activity, identify potential bonus abuse, and flag responsible gaming concerns. Where an automated process results in a significant decision — such as account suspension or withdrawal restriction — you have the right to request human review of that decision by contacting our support team.

bat jali processes personal data only where there is a valid legal basis for doing so. The legal bases on which we rely are as follows:

3.1Contractual Necessity. The majority of the data processing described in this policy is necessary to perform the contract between bat jali and the player — that is, to provide you with a functioning, secure online gaming account. This includes account creation, payment processing, game operation, and KYC verification. Without this processing, bat jali could not deliver its services to you.

3.2Legitimate Interests. bat jali processes certain data on the basis of its legitimate interests as a business, provided those interests are not overridden by your privacy rights. Legitimate interests include fraud prevention, platform security, responsible gaming monitoring, and internal analytics used to improve the bat jali experience for all players.

3.3Consent. Where bat jali relies on your consent to process data — primarily for marketing communications — that consent is freely given, specific, informed, and unambiguous. You may withdraw consent at any time without penalty, and such withdrawal will not affect any prior processing carried out under that consent.

3.4Legal Obligation. bat jali processes certain personal data because it is required to do so by applicable law or regulation. This includes AML-related transaction monitoring, age verification, and the retention of transaction records for prescribed periods.

bat jali does not sell your personal data. We share personal data with third parties only where necessary to deliver our services, comply with legal obligations, or protect the security of our platform. All third-party service providers with whom we share data are contractually bound to process that data only for the purposes specified and to maintain appropriate security standards.

4.1Payment Processors. To facilitate deposits and withdrawals, bat jali shares necessary transaction and identity data with our payment processing partners, including the operators of bKash, Nagad, Rocket, and Upay mobile financial services, as well as Visa and Mastercard acquiring banks. These partners process your data in accordance with their own privacy policies and applicable financial regulations.

4.2Identity Verification Providers. bat jali may use third-party KYC verification services to validate the identity documents you submit. These providers process your identity data solely for the purpose of verifying your identity and age and do not retain your data for any other purpose.

4.3Game Software Providers. bat jali's gaming library is powered by certified game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play a game powered by one of these providers, limited technical data (such as your session token and bet data) is shared with the provider's systems to enable game operation. Game providers are not provided with your full personal profile.

4.4Analytics and Security Providers. bat jali uses analytics tools to monitor platform performance and security tools to detect fraud and bot activity. These providers may process technical and device data. Where possible, bat jali configures these tools to anonymise or pseudonymise data before it is processed by the provider.

4.5Legal and Regulatory Disclosures. bat jali may disclose personal data to law enforcement, regulatory authorities, or other public bodies where required to do so by applicable law, a court order, or a lawful request from a competent authority. bat jali will notify affected players of any such disclosure where legally permitted to do so.

4.6Business Transfers. In the event of a merger, acquisition, or sale of all or part of bat jali's business, player data may be transferred to the acquiring entity as part of the transaction. Players will be notified of any such transfer and of any changes to this Privacy Policy that result from it before the transfer takes effect.

bat jali uses cookies and similar tracking technologies on its platform to ensure that the site functions correctly, to secure your session, and to gather analytics data that helps us improve the player experience. This section explains what cookies are, which types we use, and how you can manage your cookie preferences.

5.1What Are Cookies. Cookies are small text files placed on your device by a website when you visit it. They allow the website to recognise your device on return visits, remember your preferences, and gather aggregated usage statistics. Cookies do not contain executable code and cannot access files stored elsewhere on your device.

5.2Types of Cookies We Use.

• Strictly Necessary Cookies: These are required for bat jali to function correctly. They maintain your logged-in session, store your language and currency preferences, and protect against cross-site request forgery (CSRF). These cookies cannot be disabled without affecting core platform functionality.
• Performance & Analytics Cookies: These cookies collect anonymised information about how players use bat jali — such as which pages are visited most frequently and whether error messages are encountered. This data is used exclusively to improve the platform and is not linked to individual player profiles.
• Functional Cookies: These cookies remember choices you have made on bat jali — such as your preferred game view or notification settings — so that your preferences are applied on return visits without needing to reset them each time.
• Security Cookies: bat jali sets cookies that help detect and prevent fraudulent activity, identify suspicious login attempts, and protect accounts from unauthorised access. These cookies are classified as strictly necessary.

5.3Managing Cookies. You can manage or delete cookies through your browser settings at any time. Most modern browsers allow you to refuse all cookies, accept only first-party cookies, or be notified before a cookie is set. Please note that disabling strictly necessary cookies will impair your ability to use bat jali, as session authentication depends on them. Instructions for managing cookies in common browsers are available through the help section of your browser.

bat jali retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal or regulatory obligations. The following retention periods apply:

Data Category	Retention Period	Reason
Account registration data	Duration of account + 5 years after closure	AML compliance, dispute resolution
Identity verification documents	Duration of account + 5 years after closure	KYC regulatory requirements
Financial transaction records	7 years from transaction date	Financial record-keeping obligations
Gaming activity logs	3 years from session date	Responsible gaming monitoring, dispute resolution
Support communications	2 years from last communication	Quality assurance, dispute evidence
Marketing consent records	Until consent withdrawn + 1 year	Proof of lawful basis for marketing
Technical / device logs	90 days from collection	Security monitoring, fraud detection

After the applicable retention period has elapsed, bat jali will securely delete or irreversibly anonymise the relevant data. Where anonymisation is used rather than deletion, the anonymised data may be retained indefinitely for aggregate statistical purposes, as it can no longer be linked to an individual player.

6.1Retention Following Account Closure. When you close your bat jali account — whether voluntarily or as a result of a bat jali-initiated closure — your personal data is not immediately deleted. bat jali is required by its AML and KYC obligations to retain certain data for the periods described in the table above. You will be notified of this retention obligation at the time of account closure.

bat jali is committed to respecting your rights over your personal data. The following rights are available to all bat jali players. To exercise any of these rights, please contact our support team at [email protected]. We will respond to all verifiable data requests within 30 days of receipt.

7.1Right of Access. You have the right to request a copy of the personal data bat jali holds about you. Upon receiving a verified request, bat jali will provide a structured summary of your personal data, the purposes for which it is processed, the categories of third parties with whom it has been shared, and the applicable retention periods.

7.2Right to Rectification. If you believe that any personal data bat jali holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain account details directly through your account settings. For changes to core identity data (such as your legal name or date of birth), you will be required to provide supporting documentation.

7.3Right to Erasure. In certain circumstances, you have the right to request that bat jali delete your personal data. This right applies where the data is no longer necessary for the purpose for which it was collected, you have withdrawn consent and there is no other legal basis for processing, or the data has been unlawfully processed. Please note that bat jali may be required to retain certain data despite an erasure request in order to comply with legal obligations (see Section 6).

7.4Right to Restrict Processing. You have the right to request that bat jali restrict the processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved, or where you have objected to processing based on legitimate interests and bat jali is assessing whether its interests override yours.

7.5Right to Data Portability. Where bat jali processes your data on the basis of your consent or contractual necessity, and by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format, and to request that bat jali transmit that data directly to another service provider where technically feasible.

7.6Right to Object. You have the right to object at any time to the processing of your personal data where bat jali relies on its legitimate interests as the legal basis. bat jali will cease processing unless it can demonstrate compelling legitimate grounds that override your interests, or where processing is necessary for the establishment, exercise, or defence of legal claims.

7.7Right to Withdraw Consent. Where bat jali relies on your consent as the legal basis for processing (primarily for marketing communications), you may withdraw that consent at any time by contacting [email protected] or by using the unsubscribe link in any marketing email.

bat jali implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security programme is reviewed and updated on a regular basis to address emerging threats.

8.1Technical Measures. bat jali uses 256-bit SSL/TLS encryption for all data in transit between your device and our servers. Data at rest is encrypted using industry-standard encryption algorithms. Access to personal data within bat jali's systems is restricted to authorised personnel on a need-to-know basis, and all administrative access is logged and audited.

8.2Account Security. bat jali offers two-factor authentication (2FA) for all player accounts. We strongly encourage all players to enable 2FA from their account security settings. Our systems monitor for unusual login activity, including logins from new devices or locations, and will flag such events for your review.

8.3Payment Security. bat jali does not store full payment card numbers or mobile banking PINs. All payment data is handled by our certified payment processing partners in accordance with applicable payment security standards. Transaction references and partial payment details (such as the last four digits of a card or the first few digits of a bKash number) may be stored for reconciliation and dispute purposes.

8.4Data Breach Response. In the event of a personal data breach that poses a risk to the rights and freedoms of affected players, bat jali will notify affected players by email without undue delay. The notification will describe the nature of the breach, the categories of data affected, the likely consequences, and the steps bat jali is taking to address the breach and mitigate its effects.

8.5Your Role in Security. While bat jali takes every reasonable measure to protect your data on our end, the security of your account also depends on the choices you make. bat jali recommends using a strong, unique password for your account, enabling 2FA, and never sharing your login credentials with any other person. bat jali will never ask for your password via email or any other communication channel.

8.6Changes to This Policy. bat jali reserves the right to update this Privacy Policy at any time. When material changes are made, we will notify registered players by email and update the "Last Updated" date at the top of this page. Your continued use of bat jali following notification of a policy update constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

This Privacy Policy was last updated on 1 January 2026 and supersedes all previous versions. For any questions or data rights requests, contact [email protected]. This site is intended for adults aged 18 and above. Please gamble responsibly.